Outlook 2016 / Office 365 – Arrange By Missing, Disappeared – FIX / WORKAROUND

One of the most recent updates to Microsoft Office 365 / Outlook 2016 has removed the ability to Sort or “Arrange By”. Apparently, Microsoft thought this extremely useful feature created too much clutter.

This is the feature that allowed you to quickly change the view “By Date” or “From”. It’s no longer there, it has completely disappeared.

It used to look like this:




Now, it looks like this:


This appears to be a new “feature” that cropped up in one of the latest Office 365 updates. As far as I can tell, no amount of resetting the view will bring it back. Instead of one-click access, you then have to go through several options under the “All” drop-down to arrange by date or name (something I do all the time).

I did find a workaround that will allow you to quickly use the same sorting options, albeit a slightly different way.

The solution is to add the “Sort By” arrangement options to the Quick Access toolbar at the very top. This isn’t exactly a fix, but it is a workaround that gives you access to the same sort features just as quickly.

To do this, follow these steps:

  1. In Outlook 2016, click the Quick Access Toolbar drop-down, then click “More Commands…”
  2. Under the drop-down “Choose commands from:” change this to “All Commands”
  3. Scroll down until you find “Arrangement Options” (see highlighted below). Highlight this option, then click “Add”
  4. You will now see a handy drop-down in the Quick Access Toolbar that allows you to arrange by Date and From in one click, as you did before.

There you go! I hope this was helpful. If you have any questions or issues, feel free to post in the comments.

Lastly, if you would like to vote for Microsoft to bring back the feature as it was before, please click this link and vote!



8 thoughts on “Outlook 2016 / Office 365 – Arrange By Missing, Disappeared – FIX / WORKAROUND

  1. I completely agree. Really wish they would roll back the change. Seems like a completely unnecessary removal of useful functionality.

  2. Thanks for this fix. Although I liked the original arrangement. I’m not sure why they decided to remove such a great feature. Very annoying.

  3. Great work around thanks. Why do they keep doing this? I still haven’t recovered from not being able to drag a diary event from email to the date on the calendar – another pointless removal!

  4. Would really like to have that feature back. The update added 3 key strokes to get to view unread and easily sort the folder. Those of us who need that functionality are disappointed.

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